Terms of Service

1. Acceptance of Terms

Welcome to Azura , a service operated by Azura . By accessing or using our platform, you agree to comply with and be bound by these Terms of Service.

If you do not agree with any part of these terms, you should not use our platform.

2. Description of Service

Our CRM provides a cloud-based CRM platform that enables businesses to manage leads generated from marketing platforms such as Facebook Lead Ads and other digital sources.

• Lead management
• Integration with Facebook APIs
• Lead notifications
• Customer relationship management tools
• Reporting and analytics features

3. User Accounts

To use certain features, users may be required to create an account.

• Provide accurate and complete information
• Maintain the confidentiality of login credentials
• Be responsible for all activities under their account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Facebook Integration

Our platform integrates with Facebook services through official APIs provided by Meta Platforms, Inc.

Users are responsible for ensuring they have proper authorization to access connected pages and lead forms.

5. Data Usage

Lead data retrieved from Facebook or other sources is used strictly to provide CRM functionality to authorized users.

• We do not sell user or lead data
• We do not use data for advertising purposes
• All data handling follows our Privacy Policy

6. User Responsibilities

• Do not use the platform for unlawful purposes
• Do not attempt to access unauthorized data
• Do not reverse engineer or misuse the platform
• Do not interfere with system performance or security

7. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted availability.

Maintenance or technical issues may occasionally result in downtime.

8. Limitation of Liability

Azura shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the service.

Use of the platform is at your own risk.

9. Termination

We reserve the right to suspend or terminate access if users violate these Terms.

Users may stop using the service at any time.

10. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page.

Continued use after changes indicates acceptance of the revised terms.

11. Contact Information